Questions before you call
- My AC is 9 years old and just broke. Repair or replace?
- Depends on the repair. Under 10 years and a repair quote under $500, we will almost always tell you to repair it — see the full breakdown on our repair-or-replace guidance. We quote both so you can see the real numbers rather than take our word for either.
- What does the Comfort Plan actually include?
- Two tune-ups a year (spring AC, fall heating), 15% off any repair, no diagnostic fee on a plan-covered visit, and priority scheduling — a plan member calling during a heatwave is seen the same day, ahead of a first-time caller. $14 a month, cancel any time.
- Is my refrigerant type a problem?
- If your system uses R-22, it matters. R-22 was phased out and is expensive to source now, so a refrigerant-related repair on an R-22 system often costs more than the leak fix would on newer equipment — that alone tips many of those calls toward replacement. We will tell you which refrigerant your system uses and what that means before you decide anything.
- Do you offer financing?
- Yes — 0% APR for 12 months on approved credit for installs and replacements, through Wells Fargo and Microf, with extended terms available for larger jobs. See the Comfort Plan page for current terms. Repairs and tune-ups are due at time of service.
- Do you work outside Cherokee County?
- Cobb and north Fulton, yes. Past that we usually say no — the same-day promise only means something if a technician can actually get back to your house quickly, and a long drive turns that into a promise we would end up breaking.
- What is covered under the installation warranty?
- Two years of labor on anything we install, covering our workmanship specifically. The equipment itself carries the manufacturer's warranty, which is separate and typically longer — we will tell you exactly what that is for the specific system you're considering.
Find out what is actually wrong, before you pay for anything.
Same-day diagnostic, an honest repair-or-replace number, and a technician who will tell you to wait if waiting is the right call.